These Terms & Conditions govern your access to and use of the ArenPlus platform, including all games, betting services, promotions, and account features available at arenplus.net. Please read them carefully before registering or placing any wager.
You must be at least 21 years of age to register and play on ArenPlus, in accordance with Philippine gaming regulations. Age verification may be required at any time.
ArenPlus operates under applicable Philippine gaming law. These Terms are governed by the laws of the Republic of the Philippines. Players must be physically located in a permitted jurisdiction.
Each player is permitted to hold only one ArenPlus account. Duplicate accounts are prohibited and may result in immediate suspension and forfeiture of balances.
All deposits, wagers, and withdrawals on ArenPlus are conducted in Philippine Peso (PHP). Supported methods include GCash, PayMaya, BPI, BDO, and Metrobank.
All ArenPlus bonuses and promotions are subject to specific wagering requirements and validity periods. Bonus abuse or exploitation may result in account suspension.
ArenPlus provides deposit limits, session reminders, and self-exclusion options. Players are encouraged to use these tools to maintain healthy gaming habits.
By accessing, registering on, or using any part of the ArenPlus platform available at arenplus.net (hereinafter referred to as "ArenPlus," "the Platform," "we," "us," or "our"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
If you do not agree to any part of these Terms, you must immediately cease using the ArenPlus platform and close your account if one has been created. Continued use of ArenPlus following any update to these Terms constitutes your acceptance of the revised Terms.
Important: These Terms constitute a legally binding agreement between you and ArenPlus. By clicking "Register," "I Agree," or by otherwise using the Platform, you confirm your acceptance of all terms set out herein.
To register and use ArenPlus, you must satisfy all of the following eligibility requirements at all times:
ArenPlus reserves the right to request documentary proof of age, identity, and location at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension and withholding of pending withdrawals pending verification.
Age Restriction: ArenPlus strictly enforces the 21+ age requirement. Any account found to be operated by a person under 21 years of age will be immediately closed, and any balance in the account will be handled in accordance with applicable regulatory requirements.
To access real-money gaming features on ArenPlus, you must create a registered account. During registration, you are required to provide accurate, current, and complete information, including but not limited to your full legal name, date of birth, Philippine mobile number, and a valid email address.
Each individual is permitted to hold only one ArenPlus account. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited. ArenPlus employs technical and manual verification measures to detect duplicate accounts. Where duplicate accounts are identified, ArenPlus reserves the right to close all associated accounts and forfeit any balances therein.
You are solely responsible for maintaining the confidentiality of your ArenPlus login credentials, including your username and password. You must not share your account credentials with any third party. ArenPlus will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials. You must notify ArenPlus immediately if you suspect unauthorized access to your account.
ArenPlus is required to conduct Know Your Customer (KYC) verification in accordance with applicable anti-money laundering regulations in the Philippines. You may be required to submit government-issued identification, proof of address, and proof of payment method ownership. Withdrawal requests may be held pending completion of KYC verification.
All deposits on ArenPlus are processed in Philippine Peso (PHP). Accepted deposit methods include GCash, PayMaya, BPI Online, BDO Online Banking, and Metrobank Online. The minimum deposit amount is ₱100. ArenPlus does not charge fees on standard deposits, however your payment provider may apply their own transaction charges.
Deposits are generally credited to your ArenPlus account within minutes of a successful transaction. ArenPlus is not responsible for delays caused by third-party payment processors, bank processing times, or network outages beyond our reasonable control.
Withdrawal requests are subject to completion of KYC verification. The minimum withdrawal amount is ₱200. Withdrawals will only be processed to a payment method registered in your own name — third-party withdrawals are strictly prohibited. ArenPlus aims to process approved withdrawal requests within one (1) to three (3) business days, though GCash and PayMaya withdrawals are typically completed within 15 to 60 minutes of approval.
ArenPlus reserves the right to delay or withhold a withdrawal request in the following circumstances:
All account balances, wagers, winnings, and transactions on ArenPlus are denominated exclusively in Philippine Peso (PHP). ArenPlus does not accept or process transactions in foreign currencies.
ArenPlus offers various bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, free game credits, and seasonal promotions. All bonuses are subject to specific terms and conditions published at the time of the offer, including wagering requirements, minimum deposit thresholds, game restrictions, and expiry dates.
Bonus funds credited to your ArenPlus account must be wagered a specified number of times before they — or any winnings derived from them — may be withdrawn. The applicable wagering multiplier will be stated clearly in the individual promotion terms. Failure to meet wagering requirements within the stated validity period will result in the forfeiture of the bonus and any associated winnings.
ArenPlus strictly prohibits bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, using low-risk betting strategies designed to circumvent wagering requirements, colluding with other players to exploit promotional offers, or any other conduct that ArenPlus reasonably determines to be an attempt to exploit its promotional system. Where bonus abuse is detected, ArenPlus reserves the right to void the bonus, cancel associated winnings, and suspend or close the account.
ArenPlus reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonuses already credited to player accounts, subject to the applicable terms of those bonuses.
ArenPlus offers a range of online games including fishing games, slots, live dealer casino games, sports betting, and bingo. Game availability may vary based on your location and applicable regulations. ArenPlus reserves the right to add, modify, or remove games from the platform at any time without prior notice.
Each game and betting market on ArenPlus is governed by its own specific rules, which are accessible within the game interface or betting section. It is your responsibility to familiarise yourself with the applicable rules before placing any wager. In the event of a conflict between game-specific rules and these Terms, the game-specific rules shall prevail with respect to that game.
In the event of a technical malfunction, system error, or software fault that affects the outcome of a game or bet, ArenPlus reserves the right to void the affected round or wager and refund the staked amount to the player's account. ArenPlus will not be liable for any losses arising from technical malfunctions beyond its reasonable control. The decision of ArenPlus in such matters is final.
Sports betting on ArenPlus covers events including PBA, NBA, UFC, boxing, and international football. Odds are subject to change prior to the commencement of an event. Bets accepted at the displayed odds at the time of placement will be honoured, subject to the applicable sports betting rules. ArenPlus reserves the right to void bets placed on events affected by match-fixing, corruption, or other integrity concerns.
The following conduct is strictly prohibited on the ArenPlus platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
All content on the ArenPlus platform, including but not limited to software, game engines, graphics, logos, trademarks, text, audio, video, and user interface designs, is the exclusive property of ArenPlus or its licensed content providers and is protected by applicable intellectual property laws in the Philippines and internationally.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ArenPlus platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the ArenPlus platform without the prior written consent of ArenPlus.
Any unauthorised use of ArenPlus intellectual property may result in civil and criminal liability under applicable Philippine law.
ArenPlus collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering on ArenPlus, you consent to the collection and processing of your personal data as described in the Privacy Policy.
ArenPlus implements industry-standard security measures, including SSL encryption and secure data storage, to protect your personal information. However, no method of electronic transmission or storage is completely secure, and ArenPlus cannot guarantee absolute security of your data.
ArenPlus will not sell your personal data to third parties for marketing purposes. Data may be shared with regulatory authorities, payment processors, and identity verification providers as required by law or necessary for the operation of the platform.
ArenPlus is committed to promoting responsible gaming among all Filipino players. We recognise that for a small number of players, gaming can become problematic, and we take our duty of care seriously.
ArenPlus provides the following responsible gaming tools, accessible through your account settings at any time:
If you believe you may have a gambling problem, we strongly encourage you to visit our Responsible Gaming page for detailed guidance and support resources available in the Philippines. ArenPlus enforces the 21+ age requirement strictly and will not knowingly permit underage individuals to access real-money gaming services.
Remember: Gaming should be entertaining. If it stops being fun, ArenPlus has the tools to help you take a break. Your wellbeing matters more than any wager.
To the maximum extent permitted by applicable Philippine law, ArenPlus, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the ArenPlus platform, including but not limited to:
ArenPlus's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your ArenPlus account in the thirty (30) days preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude ArenPlus's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.
ArenPlus reserves the right to amend, update, or replace these Terms at any time. Where changes are material, ArenPlus will provide reasonable notice to registered players via email or a prominent notice on the platform prior to the changes taking effect. The effective date of the current version of these Terms is stated at the top of this page.
Your continued use of the ArenPlus platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request closure of your account by contacting our support team.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of a dispute between you and ArenPlus, we encourage you to contact our customer support team in the first instance to seek an amicable resolution. ArenPlus will endeavour to resolve all complaints fairly and promptly.
If a dispute cannot be resolved through our internal complaints process, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines. You agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such dispute.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the ArenPlus support team through the following channels:
Our support team is available around the clock and responds in Filipino-English. We aim to acknowledge all written enquiries within 24 hours and resolve them within five (5) business days.
Registered Players: For account-specific queries, please log in to your ArenPlus account before contacting support to allow us to assist you more efficiently.
Now that you know the rules, join over 500,000 Filipino players on ArenPlus. Register in minutes, deposit via GCash or PayMaya, and start playing today.
21+ only. Please play responsibly. ArenPlus operates under applicable Philippine gaming regulations.